Privacy Policy
We take your privacy seriously. Learn how we collect, use, and protect your personal information.
Last updated: January 1, 2024
Overview
Hair Counting Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hair counting technology platform and services.
Key Points
- • We only collect information necessary for our services
- • Your hair analysis images are processed securely and not stored permanently
- • We never sell or share your personal information with third parties
- • We are fully HIPAA compliant for medical professionals
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- • Name and contact information (email, phone number)
- • Professional credentials and organization details
- • Account preferences and settings
- • Billing and payment information
Technical Information
We automatically collect certain technical information, including:
- • IP address and device information
- • Browser type and version
- • Usage data and analytics
- • Cookie and tracking technologies
Hair Analysis Data
When you use our hair counting services:
- • Images are processed temporarily for analysis
- • Analysis results and metadata are stored
- • Images are automatically deleted after processing
- • No patient-identifiable information is retained
How We Use Your Information
Service Delivery
- • Process hair counting requests
- • Provide analysis results
- • Maintain account functionality
- • Offer customer support
Business Operations
- • Process payments
- • Send service notifications
- • Improve our technology
- • Ensure platform security
Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit and at rest using AES-256 encryption
HIPAA Compliance
Full compliance with healthcare privacy regulations
Data Deletion
Automatic deletion of sensitive data after processing
Your Rights
You have the following rights regarding your personal information:
Access & Control
- • Access your personal data
- • Update or correct information
- • Delete your account
- • Export your data
Privacy Controls
- • Opt out of marketing communications
- • Manage cookie preferences
- • Request data portability
- • Lodge privacy complaints
Third-Party Services
We may use select third-party services to enhance our platform:
- • Payment processing (Stripe)
- • Analytics and performance monitoring
- • Customer support tools
- • Cloud infrastructure providers
These partners are bound by strict data protection agreements and cannot access your hair analysis data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Email notification to registered users
- • In-app notifications
- • Updates to this page with revision dates
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please use our contact form: