Terms of Service
Please read these terms carefully before using our hair counting technology platform.
Last updated: January 1, 2024
Agreement to Terms
By accessing or using the Hair Counting Solutions platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Important Notice
These terms constitute a legally binding agreement between you and Hair Counting Solutions. Please read them carefully and contact us if you have any questions.
Service Description
Hair Counting Solutions provides AI-powered hair analysis technology that:
- • Analyzes hair density and count from uploaded images
- • Provides detailed analysis reports
- • Offers professional tools for medical and cosmetic professionals
- • Maintains secure, HIPAA-compliant data handling
User Accounts
Account Creation
To use our services, you must:
- • Provide accurate and complete information
- • Maintain the security of your account credentials
- • Be at least 18 years old or have parental consent
- • Accept responsibility for all activities under your account
Professional Use
For medical and professional users, you must:
- • Maintain valid professional credentials
- • Comply with all applicable medical regulations
- • Obtain proper patient consent for image analysis
- • Use results as a supplementary tool, not primary diagnosis
Acceptable Use
✓ Permitted Uses
- • Professional hair analysis
- • Medical and cosmetic evaluations
- • Research and academic purposes
- • Personal hair health monitoring
✗ Prohibited Uses
- • Unauthorized image uploads
- • Reverse engineering our technology
- • Harassment or discriminatory use
- • Illegal or fraudulent activities
Intellectual Property
Our platform and all related technology, including but not limited to:
- • AI algorithms and machine learning models
- • Software code and applications
- • Documentation and user guides
- • Trademarks and branding
Are the exclusive property of Hair Counting Solutions and are protected by intellectual property laws. You may not copy, modify, or distribute our technology without explicit written permission.
Data and Privacy
Image Processing
When you upload images for analysis:
- • Images are processed temporarily and automatically deleted
- • Analysis results are stored securely
- • No personal identification is retained from images
- • You retain ownership of your uploaded content
Medical Data
For healthcare professionals:
- • Full HIPAA compliance is maintained
- • Patient consent is required for image analysis
- • All data is encrypted and secure
- • Business Associate Agreements are available
Payment and Billing
Billing Terms
- • Payment is due according to your chosen billing cycle
- • All fees are non-refundable unless otherwise specified
- • Prices may change with 30 days notice
- • Late payments may result in service suspension
Service Availability
We strive to maintain high service availability, but we cannot guarantee:
- • Uninterrupted service access
- • Error-free operation
- • Compatibility with all devices
- • Unlimited analysis capacity
Disclaimers
Medical Disclaimer
Our hair analysis technology is intended as a supplementary tool. It does not replace professional medical diagnosis or treatment. Always consult with qualified healthcare professionals for medical decisions.
Limitation of Liability
To the maximum extent permitted by law, Hair Counting Solutions shall not be liable for:
- • Indirect, incidental, or consequential damages
- • Loss of profits, data, or business opportunities
- • Damages resulting from service interruptions
- • Third-party actions or content
Termination
By You
- • Cancel your account at any time
- • Export your data before termination
- • Billing continues until end of current period
By Us
- • Suspension for terms violations
- • Immediate termination for serious breaches
- • 30-day notice for service changes
Governing Law
These terms are governed by the laws of the State of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, CA.
Changes to Terms
We may update these terms from time to time. We will notify you of material changes by:
- • Email notification
- • In-app notifications
- • Updates to this page
Contact Information
For questions about these terms, please use our contact form: